Care Certificate, Standard 7 of 15
Privacy and dignity
What dignity means in the specific moments where it is usually lost: personal care, continence care, mealtimes and end of life. Active support for independence, privacy of information, and supporting choice even when the choice slows the shift down.
Why this standard matters in practice
Dignity is lost in seconds and in details: a door left ajar, a conversation held over someone's head, a hoist used because it is faster than walking with them. This standard trains the noticing.
How it is assessed
The knowledge in this standard is assessed by a knowledge check, which you can take here as part of the Care Certificate course. Attempts are unlimited and marking happens on our servers, so the answers are never sent to the browser.
Your employer's assessor must also observe you applying it in practice before this standard is complete. That is how the Care Certificate is designed, and it is the reason a purely online Care Certificate does not exist however it is advertised.
Questions about Standard 7
What does dignity in personal care look like concretely?
Knock and wait. Explain before you touch. Cover what is not being washed. Talk to the person, not over them. Offer the flannel for the parts they can do themselves, even when it is slower. Each is small; together they are the whole difference between care and processing.