Care Certificate, Standard 10 of 15
Safeguarding adults
The ten categories of abuse and the signs of each, the six safeguarding principles, the duties the Care Act 2014 places on councils and providers, what to do and not do when abuse is disclosed to you, and how concerns are raised, recorded and escalated including whistleblowing.
Why this standard matters in practice
Most abuse is disclosed to, or first noticed by, the least senior person in the room, because that is who the person trusts. What that worker does in the following hour matters more than any policy on any shelf.
How it is assessed
The knowledge in this standard is assessed by a knowledge check, which you can take here as part of the Care Certificate course. Attempts are unlimited and marking happens on our servers, so the answers are never sent to the browser.
Your employer's assessor must also observe you applying it in practice before this standard is complete. That is how the Care Certificate is designed, and it is the reason a purely online Care Certificate does not exist however it is advertised.
Questions about Standard 10
What are the ten categories of abuse?
Physical, domestic, sexual, psychological, financial or material, modern slavery, discriminatory, organisational, neglect and acts of omission, and self neglect. The standard teaches recognisable signs of each, which matters because several of them, financial abuse and organisational abuse especially, hide in plain sight.
What should I do if someone discloses abuse to me?
Listen, stay calm, do not promise secrecy, do not ask leading questions, make sure they are safe now, then report to the safeguarding lead immediately and record what was said in the person's own words. Do not investigate yourself; a well meant amateur investigation can destroy the evidence a real one needs.