Health and care
The GPhC position statement on AI in pharmacy, explained
Published in April 2026. What the pharmacy regulator expects of professionals, of owners, and at inspection.
Checked against the published sources on 2 October 2026.
The short answer
Pharmacists and pharmacy technicians are personally accountable for their professional practice, even when AI is being used, and AI should not replace clinical decision making and professional judgement. Owners must be able to show due diligence, governance, training and monitoring at inspection. It is not appropriate to use AI to create full revalidation submissions.
- Published
- April 2026
- Accountability
- Personal, even when AI is used
- AI products
- Not regulated by the GPhC. Many are MHRA medical devices
- Revalidation
- No full submissions created by AI
Expected of professionals
Understand a tool's intended use, limitations and biases. Have the training for it. Review outputs for accuracy, bias or misleading information. Be transparent, explain to patients how AI is used in their care, and seek consent where necessary. Raise concerns in line with the duty of candour.
Expected of owners
Due diligence that tools are safe, appropriate and used in line with their intended purpose. Clear governance, including risk assessments, data security and confidentiality. Suitable training. Monitoring and review as part of routine quality and risk management.
This page explains what the rule says. It is not legal, regulatory, clinical or financial advice on your own position. Rules change, so read the sources listed beside it, and tell us at hello@wajd.co.uk if something here is out of date.
Learn it properly, free
This guide is the summary. The course teaches it in full, with a video conversation, worked scenarios and a knowledge check after each module. Every module is free to read with no account. A certificate, if you want one once you pass, is £9.
AI at work, by industry · 1.5 CPD hours
AI in pharmacy: the GPhC's position, accountability and the registered pharmacy
- The GPhC's position and your accountability 45 minutes
- Pharmacy owners, inspections and revalidation 45 minutes
Questions people ask
Can pharmacists use AI?
Yes, within the GPhC's standards. They remain personally accountable.
Does the GPhC approve AI tools?
No. It does not regulate AI tools or assess their clinical safety.
Can AI write my revalidation record?
It is not appropriate to use AI to create full revalidation submissions. Any supporting use must be responsible and transparent.